Architect Your Home is committed to protecting your privacy. We only use the information that we collect about you lawfully and in accordance with the General Data Protection Regulation 2018. Any data you provide will be an indication you explicitly consent to us processing this information. The information that we hold will be accurate and up to date and relevant. You can check the information that we hold about you by writing to us. Should you find any inaccuracies, we will correct it or delete it promptly.
Our Legal basis for processing your personal data is Legitimate Interest.
What personal data do we collect and why we collect it
1. Your name
2. Your email address
3. Your telephone number
4. Your home address
5. Information related to your property
We collect the above information about you so that we can process your enquiry efficiently and so that we can provide you with the best possible service.
How we process personal information in accordance with data and protection laws
We keep a record of your information in order to carry out Architectural services and we process the above information in a database called Filemaker Pro, which is compliant with data regulations. We may also send you newsletters from which you have the option to opt-out of at any time simply by pressing the ‘unsubscribe’ button.
Security and Controlling of your personal data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or disclose your information to organisations outside our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985, without your prior consent.
Where we store your personal data
Your personal data is stored on a cloud-based server located within the UK. Centrally storing data in this way ensures EU GDPR compliance by eliminating the risk of physical data theft, the most common type of data breach.
How long we keep your information for
We do not hold personal information for longer than required. We will retain your data for as long as is needed to fulfil our service to you, or until you tell us not to. For all enquirers that to not engage our services their data will be deleted from our records 12 months from the date of their first enquiry unless requested otherwise.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general Internet usage by using a cookie file, which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
1. To estimate our audience size and usage pattern.
2. To store information about your preferences and so allow us to customise our site according to your individual interests.
3. To speed up your searches.
4. To recognise you when you return to our site.
You have a number of rights under data protection law in relation to the way we process your personal data. These are set out in the General Data Protection Regulations.
You may request details of your personal information we hold at any time, simply by writing to Jude Tugman at firstname.lastname@example.org.
If you believe that any information we hold on you is incorrect or incomplete, please inform us at your earliest convenience. We will promptly correct all information found to be incorrect. You may also inform us by email if you would simply like to opt’ out’ of all future correspondence.
You are entitled to opt-out of any marketing material explained above that we send to you, simply by clicking the ‘unsubscribe’ button.
Changes to our policy